Warranty Policy
What is the Warranty Policy for Titan Watches?
All titan watches come with a 2 year Warranty policy. For Fastrack and Sonata we have 1 year warranty. The following conditions will be checked before providing Warranty:
- The watch has not been repaired elsewhere
- Warranty only for the internal mechanism such as repair or replacement of internal components, not replacement with another watch
- Replace the battery within the warranty period (1 year for battery warranty)
- Warranty is only valid when the watch has a valid warranty book/Order confirmation from Titan Vietnam and has complete information such as: watch code, place of sale, date of purchase, buyer information and must be in specified warranty period.
- Warranty period is calculated from the date of purchase recorded on the warranty book/Order confirmation from Titan Vietnam
**** Conditions not covered by warranty:
- There is no warranty for indirect consequences of the user's improper use of the watch
- No warranty for watches that have been repaired at non-genuine locations
- No warranty for external parts such as: shell, glass, wire, beads,.. External parts are repaired for a fee with the customer's consent.
Service centers can be located:
Tên TTBH: SWD HN- Địa chỉ TTBH: 41A Võ Văn Dũng, Quận Đống Đa, Tp. Hà Nội
- Tỉnh Thành: Hà Nội
- Người phụ trách: Mr. Hiếu
- Số điện thoại + mail người phụ trách: 0942888758 - hieu.nq@swdvn.com
Tên TTBH: SWD HCM
- Địa chỉ TTBH: 96 Nguyễn Công Trứ, Quận 1, Tp. Hồ Chí Minh
- Tỉnh Thành: Hồ Chí Minh
- Người phụ trách: Ms. Thi
- Số điện thoại + mail người phụ trách: 0969.667.643 - thi.tt@swdvn.com
Please contact hotline us at: hello@dragonflyapac.vn or call us at: (+84) 0708881010